
Telestax is building on the success of Message Exchange for Broadsoft, by offering a Restcomm SMS Connector for Cisco Webex Teams. By adding the cloud calling and contact center solutions to Cisco’s calling, meetings, messaging, customer care and services portfolio. The goal of the BroadSoft acquisition was to accelerate Cisco’s cloud strategy and collaboration portfolio. Telestax the company behind Restcomm announced Restcomm Message Exchange for Broadsoft’s Broadworks UC-One Platform.īroadsoft is one of the major UCaaS vendors and the company was acquired by Cisco for $2 Billion Dollars in 2017. The Restcomm team is really excited to bring the power of Restcomm CPaaS to the Cisco Webex Teams Community. Restcomm provides a developer-friendly RESTful API (Application Programming Interface) and no-code visual designer to build real-time Voice and Messaging applications in minutes! Restcomm is a CPaaS (Communication Platform as a Service) Enablement platform running in the cloud. Learn more about Webex Teams What is Restcomm? It keeps teams connected anytime, anywhere, and moves work forward faster. Webex Teams is an all-in-one solution for messaging, file sharing, white boarding, video meetings, calling and more. You can send and receive SMS and let your customers or teams reply to messages for an interactive chat-like experience.
Webex teams help how to#
On Webex when you select a contact multiple numbers will be displayed you just need to click on the correct number.In this blog post, we will show you how to SMS enable your Cisco Webex Teams account, with the help of Restcomm Cloud. Single Click mode – if you’ve used this on Communicator it means you have set up a contact to always call one number.This isn’t currently available on Webex and there’s just one ring tone. Call Centres using Communicator can select different ring tones for incoming calls.If there’s any important information in them, copy this over and save it before you uninstall communicator. Chats on Communicator won’t be transferred over.You just need to search for the name and telephone number and then add it to Webex contacts. You can access your Business Portal Company Directory in Webex.You’ll need to copy the contacts you have in Communicator as they won’t automatically transfer over to Webex.As a new app it means you’ll be starting afresh. Webex is a completely new application with lots of new functionality. Set up CRM Integrator and CRM Lite for Cloud Voice.Common troubleshooting questions about BT Cloud Voice.Avoid missing calls if a Cloud Voice phone is out of service (User Intercept).How to switch off SIP ALG on Cloud Voice.
Webex teams help password#
Webex teams help series#
Series Completion for BT Cloud Voice and how to use it.Call Centre for BT Cloud Voice and how to use it.Call Notify for BT Cloud Voice and how to use it.Cloud Voice Busy Lamp Field feature and how to use it.Answer Confirmation for Cloud Voice and how to use it.Forward Cloud Voice calls without a handset (Site Intercept).

Store company contacts on your device with Cloud Voice.Display your number on someone else's Cloud Voice call (Shared Call Appearance).Choose different ringtones for different Cloud Voice calls.Display one phone number for all Cloud Voice calls (Single Calling Line ID).Cloud Voice Calling Line ID and Anonymous Call Rejection.Voice Portal for BT Cloud Voice and how to use it.Make Bank Holiday changes to Cloud Voice.Put Cloud Voice calls on hold and pick up from another extension (Call Park).


